Shipping policy

The One Co Space
Last updated: 01/03/2026

Digital Products

All digital products (eBooks) are delivered electronically.

After successful payment, you will receive immediate access via email or download link.

No physical copy will be shipped for digital purchases.

Physical Products

We currently ship from France.

Orders are processed within 3–5 business days, unless otherwise stated.

During launches or high-demand periods, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

France: 2–5 business days
European Union: 5–10 business days
International: 7–15 business days

Please note that these are estimates and may vary depending on the carrier.

Shipping Costs

Shipping fees are calculated at checkout based on destination and order weight.

Any applicable customs duties or import taxes for international orders are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Delays

The One Co Space is not responsible for delays caused by:

  • Postal carriers

  • Customs procedures

  • Incorrect shipping information provided by the customer

  • Force majeure events

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date) at:

Contact@theonecospace.com

Include:

  • Your order number

  • Clear photos (if damaged)

We will review the situation and provide an appropriate solution.

Address Accuracy

Please ensure that your shipping address is correct before completing your order.

The One Co Space is not responsible for packages sent to incorrectly entered addresses.